FAQ
hird Set Aminos – Frequently Asked Questions (FAQ)
1. What is Third Set Aminos?
Third Set Aminos is a U.S.-based research peptide supplier specializing in high-purity compounds for laboratory and scientific use only.
Our mission is to provide researchers with verified, consistent, and transparent materials that meet the highest industry standards.
2. Are your products for human use?
No. All products sold by Third Set Aminos are strictly intended for laboratory research use only (RUO).
They are not for human consumption, medical treatment, diagnostic procedures, or veterinary applications.
Purchasing from us signifies your agreement to use all materials in compliance with these restrictions.
3. How are your products tested?
Every batch is independently verified by accredited third-party laboratories using validated analytical methods such as:
- HPLC (High-Performance Liquid Chromatography)
- Mass Spectrometry (MS)
- FTIR (Fourier-Transform Infrared Spectroscopy)
This ensures each compound meets or exceeds specifications for purity, identity, and consistency.
All test results are available as Certificates of Analysis (COAs), which can be verified by batch or order number on our website.
4. How do I access my COA (Certificate of Analysis)?
Each batch we produce is associated with a unique batch number.
You can view or download the COA by entering your order number or batch number on our COA Verification Page.
If you have any trouble locating your COA, please contact us at support@thirdsetaminos.com.
5. How should peptides be stored?
To maintain stability and potency:
- Store peptides in a cool, dry environment away from direct light and moisture.
- For long-term storage, refrigeration (2–8°C) or freezing (–20°C) is recommended.
- Always minimize freeze-thaw cycles to preserve compound integrity.
Detailed storage instructions are provided on each product page and label.
6. How long do peptides last?
Currently, Third Set Aminos ships exclusively within the United States to ensure compliance with federal and state regulations.
We do not offer international shipping or export services at this time.
7. Do you ship internationally?
When stored properly, lyophilized (powder) peptides can remain stable for 12–24 months.
Once reconstituted with a sterile solvent, they should be used promptly or refrigerated and used within a short timeframe depending on the compound and solvent type.
8. What payment methods are accepted?
We accept most major credit and debit cards, as well as secure third-party payment processors such as Shopify Payments, Stripe, or PayPal.
All transactions are encrypted and processed via PCI-compliant gateways.
For security reasons, we do not store complete payment details on our servers.
9. What is your return or refund policy?
Due to the nature of our products, all sales are final once shipped.
We cannot accept returns or issue refunds.
If your shipment arrives damaged or incorrect, contact us within 7 days of receipt with photos and details, and we’ll promptly verify and replace the affected items.
Please review our Refunds & Returns Policy for full details.
10. How long does shipping take?
Orders are typically processed within 1–2 business days of payment confirmation.
Transit times vary depending on your location, but most domestic orders arrive within 2–5 business days.
You’ll receive a tracking number via email once your order ships.
11. Are your peptides made in the USA?
Yes. All Third Set Aminos products are manufactured, tested, and packaged within the United States under strict quality controls.
We work with certified U.S.-based labs and suppliers to ensure each batch meets defined specifications for research-grade materials.
12. Can I cancel or modify my order after checkout?
Orders cannot be canceled or modified once they have been processed or shipped.
This policy helps maintain the purity and traceability of all research materials.
13. Do you provide bulk or wholesale pricing?
Yes. Third Set Aminos offers bulk and private-label pricing for qualified research institutions and resellers conducting compliant laboratory use.
To inquire, please email sales@thirdsetaminos.com with your organization name, intended research purpose, and volume requirements.
14. What makes Third Set Aminos different from other suppliers?
- Verified Quality: Every batch undergoes third-party lab testing.
- Transparency: COAs are publicly accessible for all products.
- Controlled Cold Storage: All compounds are temperature-monitored from packaging to delivery.
- Compliance-First: Every policy, label, and shipment adheres to research-only standards.
- U.S.-Based Fulfillment: Fast processing and consistent domestic logistics.
15. How do I contact customer support?
- You can reach our support team at:
📧 support@thirdsetaminos.com
We typically respond within 1–2 business days.
Please include your order number or batch number in your message for faster assistance.
16. Legal & Compliance Notice
All products sold by Third Set Aminos are intended solely for laboratory research conducted by trained professionals.
By purchasing, you acknowledge and agree that:- You are 18 years of age or older
- You will not use products for human or animal consumption
- You assume full responsibility for lawful use, handling, and storage of all materials
Violation of these terms may result in permanent account suspension and possible reporting to relevant authorities.